Whether it’s small c or Big C conflicts, we mediators and ADR experts are more needed than ever to support our families, communities,...
Director of Training and Consultancy, Negotiation Consultant & Mediator: What is the cost of not resolving conflict to your business? I help professionals in global organisations - who are anxious to deal with disputes and differences and who want to integrate an effective conflict and communication culture before, after or in the middle of a business process - through mediation to reframe conflicts as opportunities. I am an experienced business and intercultural facilitator, mediator and coach and I have worked in more than 30 different countries, with international institutions such as the UN, the European Bank for Reconstruction and Development as well as major UK organisations including the BBC and Lloyds Bank. I also co-lead a programme focused on international peacemaking (cooperation between CEDR and Oxford Process). My most recent publications are a chapter in "How To Master Negotiation", published by Bloomsbury and my book "Intercultural mediation at work".
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